After sales support
for power quality products

Service doesn’t end with delivery

Professional support during operation

Our services do not end with the installation of a system or the implementation of a solution. We want to support you throughout the entire lifecycle. After sales support completes our 4A concept. Power quality training, regular inspections and maintenance help preserve your investment and keep equipment operating safely.

Coordinated services lead to a significant reduction in the risk of default. This extends the service life of the equipment. You save costs and increase your operational reliability.

Our services do not end with the installation of a system or the implementation of a solution. We want to support you throughout the entire lifecycle. After sales support completes our 4A concept. Power quality training, regular inspections and maintenance help preserve your investment and keep equipment operating safely.

Coordinated services lead to a significant reduction in the risk of default. This extends the service life of the equipment. You save costs and increase your operational reliability.

Reduce operating costs with the PQE KOMP CHECK!

Dienstleistungen After-Sales Komp-Check
Dienstleistungen After-Sales Komp-Check

KOMP CHECK / FILTER CHECK

Regular inspections of compensation systems and power quality filters prevent unforeseen failures. We recommend that a qualified inspection of the compensations and filter systems be carried out no later than two years after commissioning, and thereafter at annual intervals.

Compensation systems and even more power quality filters are subject to high loads and thus wear. Preventive maintenance can avoid downtime and costs.

KOMP CHECK – Testing of compensation systems

A reactive power compensation system can only reduce operating costs if it is regularly checked and maintained. Since compensation systems additionally have a decisive influence on the power quality, special attention must be paid to their proper condition and functioning.

We therefore recommend performing the KOMP CHECK at least every 2 years. All important functions are checked and, if necessary, defective parts are examined. We create a detailed protocol for each plant.
On request, we also offer you the repair of the system by our trained fitters.

KOMP CHECK for medium-voltage compensations

The capacitance measuring device CB2000 used by us works with a special measuring method. There is no need to disassemble the system or disconnect the capacitors before measuring the capacitance. The capacitance of each capacitor can be precisely determined in the de-energized state by a simple current measurement. The mobile measuring unit shows the µF directly in the display. This allows the current state of the capacitors to be determined quickly and conveniently. PQ ENGINEERING offers you the professional inspection of your equipment or also the rental of a measuring device.

FILTER CHECK – testing of power quality filters

Power quality filters are important operating equipment for ensuring the quality of the mains supply. Therefore, they must be checked and maintained regularly.

We recommend an annual FILTER CHECK. Here, all important functions are tested and the filter effect is checked. We prepare a detailed test report for each system. On request, we also offer you the repair of the system by our trained fitters.

Instandsetzung After-Sales-Service
Instandsetzung After-Sales-Service

Repair

After inspection of the equipment, we offer professional repair. Our technicians will come to you with the needed equipment. The trained staff repairs defective equipment. This restores the target state. Operational safety and proper functioning are ensured.

The repair includes:

  • Replacement of defective components
  • Creation and delivery of the service protocol
  • Recommissioning of the plant
  • Control of the compensation/power quality filter effect
Wartung After-Sales-Service
Wartung After-Sales-Service

Maintenance contract

Based on our many years of experience, we have developed an effective and cost-optimized service program for our customers. When concluding a maintenance contract, our specialists check the function of the compensation and filter systems and specify measures that are required to ensure the continued safety and availability of your plant.

Our PQE maintenance contract includes:

  • Checking the power quality system at agreed intervals
  • Checking the power quality during the inspection
  • Service within 48 hours on site (after receipt of the fault report on our service hotline)
  • Software-Updates
  • 5 % discount on spare parts
  • free phone support
Montagen After-Sales-Service

Installations

We support you before you invest in your power quality solution by providing qualified advice

Also after the acquisition PQ ENGINEERING is ready for you with extensive services. Our technicians and fitters take care of the delivery, assembly and installation of the filter systems. Our own construction supervision ensures smooth execution.

PQ ENGINEERING plants and service – one face to the customer